{"id":3778,"date":"2024-03-27T12:18:38","date_gmt":"2024-03-27T11:18:38","guid":{"rendered":"https:\/\/previoconecta6.es\/vivascarrion\/?page_id=3778"},"modified":"2024-03-27T16:25:06","modified_gmt":"2024-03-27T15:25:06","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/vivascarrion.com\/en\/envios-y-devoluciones\/","title":{"rendered":"ENV\u00cdOS Y DEVOLUCIONES"},"content":{"rendered":"\n[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb34px||0px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb33px\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;]<p>ENV\u00cdOS Y DEVOLUCIONES<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb11px||56px|||\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb17px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<p><span style=\"font-size: large;\"><strong>Condiciones de env\u00edo<\/strong><\/span><\/p>\n<p>El plazo de entrega de los productos son de 10 a 20 d\u00edas naturales desde el momento de la compra.<br \/>Nuestras piezas son realizadas artesanalmente una a una.<\/p>\n<p>Empezamos a hacer tu sombrero, SIN PRISA PERO CON ALMA, en unos d\u00edas lo recibir\u00e1s.<\/p>\n<p>Si es urgente, por favor comun\u00edcanoslo e intentamos tardar lo menos posible.<br \/>Para\u00a0Espa\u00f1a Peninsular, el env\u00edo est\u00e1ndar ser\u00e1 de\u00a014 \u20ac\u00a0y gratuito a partir de\u00a0400\u20ac.<\/p>\n<p>Para el resto de\u00a0Europa, el env\u00edo est\u00e1ndar ser\u00e1 de\u00a030\u20ac\u00a0y gratuito a partir de\u00a0600\u20ac.<br \/>Para env\u00edos internacionales, Islas Canarias, Islas Baleares, Ceuta y Melilla, CONTACTE CON NOSOTROS.<\/p>\n<p><span style=\"font-size: large;\"><strong>Condiciones de devoluci\u00f3n<\/strong><\/span><\/p>\n<p>Nuestros clientes pueden devolver o cambiar cualquier art\u00edculo adquirido en nuestra web\u00a0www.vivascarrion.com.<br \/>En Maison VIVASCARRION estamos orgullosos de la calidad de nuestros tocados y sombreros, y estamos convencidos de que ser\u00e1n de su total satisfacci\u00f3n. Si por alguna raz\u00f3n, el producto no cumple con sus expectativas o desea devolverlo, le ofrecemos realizar el cambio o reembolso del producto seg\u00fan las condiciones que se detallan a continuaci\u00f3n:<br \/>Los art\u00edculos deben devolverse en su estado original sin que hayan sido utilizados, en su embalaje original, y deber\u00e1n tener todas sus etiquetas, con su fijaci\u00f3n inicial y sin haber sido manipuladas.<br \/>En caso de errores en el env\u00edo, alg\u00fan problema de realizaci\u00f3n, o da\u00f1os en el transporte, contacte con nosotros en \u2026\u2026\u2026\u2026\u2026. a la mayor brevedad. Si observa que el embalaje est\u00e1 deteriorado, recomendamos que lo haga constar al firmar la recepci\u00f3n y haga una foto con el m\u00f3vil antes de abrir el paquete.<br \/>Los art\u00edculos podr\u00e1n devolverse en un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del pedido, mediante comunicaci\u00f3n por correo electr\u00f3nico a\u00a0\u2026\u2026\u2026\u2026\u2026. Nuestro servicio de atenci\u00f3n al cliente se pondr\u00e1 en contacto con Ud. para coordinar la recogida del paquete.<br \/>Cuando recibamos el art\u00edculo devuelto, Ud. podr\u00e1 optar entre el reenv\u00edo de otra unidad o el reembolso de la cantidad pagada. En este caso, MAISON VIVASVARRION reembolsar\u00e1 el importe total del art\u00edculo, en un plazo m\u00e1ximo de 5 d\u00edas desde la recepci\u00f3n del pedido, con la misma moneda y m\u00e9todo de pago utilizados en la compra original.<\/p>\n<p>Los gastos de env\u00edo de devoluciones y cambios de talla correr\u00e1n a cargo del cliente.<\/p>\n<p>Para cualquier duda o incidencia en el proceso de devoluci\u00f3n puede contactar con nosotros por email \u2026..<\/p>\n<p><span style=\"font-size: large;\"><strong>Piezas personalizadas y piezas \u00fanicas de colecci\u00f3n.<\/strong><\/span><br \/><strong>MAISON VIVASCARRION<\/strong> lamenta no poder reembolsar los sombreros o tocados realizados a medida o personalizados.<br \/>La pol\u00edtica de devoluciones tampoco se aplica a la venta de piezas de desfile y art\u00edculos de edici\u00f3n limitada por su valor como art\u00edculos excepcionales o piezas de coleccionista.<br \/>Para conocer la disponibilidad y precio de estas piezas \u00fanicas, le rogamos que <span style=\"color: #000000;\"><a href=\"https:\/\/vivascarrion.com\/contacto\/\" style=\"color: #000000;\">Contacte con nosotros<\/a><\/span><br \/>Esta pol\u00edtica de devoluciones no afecta los derechos legales de nuestros clientes.<\/p>\n<p><span style=\"font-size: large;\"><strong>Producto defectuoso o err\u00f3neo<\/strong><\/span><\/p>\n<p>En el caso de que el producto sea defectuoso o haya alg\u00fan error en el pedido la empresa se har\u00e1 cargo de la sustituci\u00f3n sin cargo para el cliente.<br \/>Trabajamos con la empresa de mensajer\u00eda\u00a0Nacex.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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Empezamos a hacer tu sombrero, SIN PRISA PERO CON ALMA, en unos d\u00edas lo recibir\u00e1s. Si es urgente, por favor comun\u00edcanoslo e intentamos [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3778","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ENV\u00cdOS Y DEVOLUCIONES - VIVASCARRION - ARTMILLINERS<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ENV\u00cdOS Y DEVOLUCIONES - VIVASCARRION - ARTMILLINERS\" \/>\n<meta property=\"og:description\" content=\"ENV\u00cdOS Y DEVOLUCIONESCondiciones de env\u00edo El plazo de entrega de los productos son de 10 a 20 d\u00edas naturales desde el momento de la compra.Nuestras piezas son realizadas artesanalmente una a una. 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